Janet Viana

Key Skills

• Program and project support – experienced in assisting with program coordination, scheduling, and logistics to ensure smooth delivery of community services
• Community outreach and engagement – skilled in building trust with diverse populations, conducting outreach, and connecting underserved families to resources
• Process improvement – ability to streamline administrative and application processes to improve efficiency and client experience
• Relationship building – strong interpersonal skills to work effectively with clients, volunteers, community partners, and staff

• Data & Reporting – proficient in tracking program outcomes, maintaining client records, and preparing reports to meet compliance requirements
• Event and workshop coordination – experienced in supporting community events, workshops, and repair initiatives, from setup to follow-up
• Bilingual Communication (English/Spanish) – Adept at bridging language barriers to ensure inclusive access to programs and services
• Administrative Support – Skilled in managing calendars, correspondence, budgets, and program documentation to keep operations organized
• Team Collaboration – Able to support program staff, volunteers, and leadership to achieve organizational goals