Associate
In N Out Burger
Phoenix, AZ
07.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Developed training program to educate new hires on company policies and procedures.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Recommended equipment upgrades to supervisor.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Reduced customer wait times by quickly operating customer window and sales register.
- Trained newly hired employees on routine tasks and customer service.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Brewed coffee and tea and changed out drink station syrups.
- Observed customer purchases in line and differentiated between standard portions.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
