JANETH RODRIGUEZ
OAKLAND
Summary
Motivated individual always ready and willing to perform above expectations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
ASSOCIATE BANKER
Chase
Alameda, CA
- Assisted clients in opening accounts, achieving sales targets through product promotion.
- Addressed customer inquiries, ensuring satisfaction and security compliance.
- Educated clients on self-service tech, enhancing user experience and efficiency.
- Facilitated account openings, consistently meeting sales targets, which contributed to overall branch profitability.
PHOTOGRAPHER/SALES
Mom365
Oakland, CA
- Photograph newborn babies in a hospital setting with Mom365 photography equipment.
- Meet and exceed goals in Customer Service, Photography and sales.
- Create a happy, warm, welcoming experience that families will remember. Captured and edited high-quality newborn photographs, enhancing client satisfaction and resulting in repeat bookings from grateful families.
FINANCIAL SERVICE REPRESENTATIVE III
1st United Credit Union
Hayward, CA
03.2016 - Current
- Resolve customer issues, boosting satisfaction and retention.
- Exceed service sales targets, driving branch growth.
- Maintain accurate records, ensuring compliance and accountability.
- Assist with transactions, fostering trust and loyalty.
- Execute complex transactions, enhancing branch efficiency.
- Assist clients in opening accounts, achieving sales targets through product promotion.
- Handle member complaints efficiently, resolving issues to maintain service quality.
- Collaborate with team members to improve service delivery processes and workflows.
- Consistently demonstrate a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
Education
High School -
Arise High School
Oakland, CASkills
- Customer service
- Communication
- Leadership
- Bilingual
- Team player
- Product sales
- Problem solver
- Due diligence
- Professional demeanor
- Strategic planning
- Reviewing documents
- Recordkeeping requirements
- Audit procedures
Languages
Spanish
English
Timeline
FINANCIAL SERVICE REPRESENTATIVE III
1st United Credit Union
03.2016 - Current
ASSOCIATE BANKER
Chase
PHOTOGRAPHER/SALES
Mom365
High School -
Arise High School