Janeth Toribio
Houston
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Medical Scheduler
Minivasive Pain and Orthopedics
09.2023 - Current
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Followed up with patients to reschedule missed appointments.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Scheduled patients procedures on any available dates .
Front Desk Receptionist
Minivasive Pain and Orthopedics
07.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Scheduled, coordinated and confirmed appointments .
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Operated multi-line telephone system to answer and direct high volume of calls.
Patient Account Representative
Resource Corporation of America
05.2022 - 07.2023
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Collected insurance information from patients
- Organized applications for those eligible for financial aid
- Provided information regarding those who didn't qualify for any assistance .
Education
High School Diploma -
Channelview High School
Channelview, TX06.2020
Skills
- Strong Organization
- Patient confidentiality
- Patient Scheduling
- Multi-line telephone system control
- Adaptable and Flexible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Scheduler
Minivasive Pain and Orthopedics
09.2023 - Current
Front Desk Receptionist
Minivasive Pain and Orthopedics
07.2023 - 09.2023
Patient Account Representative
Resource Corporation of America
05.2022 - 07.2023
High School Diploma -
Channelview High School
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