Janeth Toribio
Houston
Summary
Developed strong administrative and patient interaction skills in busy medical office environment. Proficient in managing patient records and coordinating with healthcare providers to ensure efficient office operations. Seeking to leverage these transferrable skills in new field while maintaining commitment to efficient and effective support.
Overview
4
4
years of professional experience
Work History
Medical Office Specialist
Houston Colon
12.2025 - Current
- Coordinated patient scheduling to optimize clinic workflow and minimize wait times.
- Managed electronic health records, ensuring accuracy and confidentiality in patient information.
- Developed and maintained positive relationships with patients, addressing inquiries and concerns effectively.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
Medical Scheduler
Minivasive Pain and Orthopedics
09.2023 - 11.2024
- Managed patient inquiries regarding surgery dates and preparation instructions.
- Updated surgical schedules to reflect changes and ensure optimal resource allocation.
- Maintained accurate patient records and documentation to support compliance standards.
- Managed incoming calls from physicians' offices requesting surgical services.
Front Desk Receptionist
Minivasive Pain and Orthopedics
06.2023 - 09.2023
- Managed multi-line phone systems, ensuring timely and professional responses to patient inquiries and appointment scheduling.
- Trained new front desk staff on operational procedures, promoting a consistent and effective customer service experience.
- Answered incoming calls, redirected callers to the appropriate personnel or department .
Patient Access Representative
Resource Corporation of America
06.2022 - 06.2023
- Provided front-line support during high-volume periods, demonstrating adaptability and commitment to maintaining service quality.
- Trained new staff on patient access procedures, contributing to team development and improved onboarding practices.
- Scanned documents into electronic medical records system.
- Educated patients on available financial assistance programs, helping them access resources for more affordable care.
- Referred customers to organizations that may provide financial assistance.
Education
High School Diploma -
Channelview High School
Houston, Texas05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Healthcare regulations
- Payment collection and processing
- Patient registration
- Medical terminology
Languages
Spanish
Native/ Bilingual
Timeline
Medical Office Specialist
Houston Colon
12.2025 - Current
Medical Scheduler
Minivasive Pain and Orthopedics
09.2023 - 11.2024
Front Desk Receptionist
Minivasive Pain and Orthopedics
06.2023 - 09.2023
Patient Access Representative
Resource Corporation of America
06.2022 - 06.2023
High School Diploma -
Channelview High School