Janetta Woods

James W Knight, MD

St Louis, MO

03.1997 - Current

Worked closely with patients to deliver excellent and direct individualized patient care.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Delivered excellent patient experiences and direct care.
Upheld confidentiality requirements and regulatory compliance guidelines.
Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Coordinated transportation to get patients to and from medical appointments.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Worked with patients to schedule tests and procedures.
Trained new staff on filing, phone etiquette and other office duties.
Worked with patients to ascertain issues and make referrals to appropriate specialists.
Provided excellent customer service to patients and medical staff.

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