Janetta Woods
Patient Care Coordinator Supervisor
Florissant,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Patient Care Coordinator
James W Knight, MD
St Louis, MO
03.1997 - Current
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Delivered excellent patient experiences and direct care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Coordinated transportation to get patients to and from medical appointments.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked with patients to schedule tests and procedures.
- Trained new staff on filing, phone etiquette and other office duties.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Provided excellent customer service to patients and medical staff.
Education
Associate of Applied Science - Medical Assistant
Brian Institute
St Louis, MO 08.2015 - 02.2017
Skills
Healthcare operations
Insurance practices
Group Leader
Verbal and written communication
Multitasking ability
Medical terminology
Safety compliance
Quality assurance
Medical Billing & coding
Timeline
Associate of Applied Science - Medical Assistant
Brian Institute
08.2015 - 02.2017
Patient Care Coordinator
James W Knight, MD
03.1997 - Current