Janette Diaz
Glendale,AZ
Summary
Motivated professional with a strong ability to quickly learn and adapt to new challenges. Demonstrates exceptional customer service skills, effective multitasking, and time management capabilities. Committed to delivering positive and memorable experiences for all customers.
Overview
4
4
years of professional experience
Work History
Patient Coordinator
Desert Vista Eye Specialists
06.2024 - Current
Register patients upon check-in
Checkout patients
Confirm insurance eligibility
Administrative tasks
Answer incoming calls
Customer Service
Bill Luke Chrysler Jeep and Dodge
07.2021 - 06.2024
Checked in customers efficiently to streamline service process.
Greeted customers and addressed inquiries promptly.
Delivered vehicles directly to customer residences for convenience.
Education
Certificate - Veterinary Science
Pima Medical Institute
Phoenix, AZSkills
- Insurance verification
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Office administration
- Healthcare industry
- Patient care and education
- Customer service
- Organizational skills
- Patient documentation
- Medical terminology
Timeline
Patient Coordinator
Desert Vista Eye Specialists
06.2024 - Current
Customer Service
Bill Luke Chrysler Jeep and Dodge
07.2021 - 06.2024
Certificate - Veterinary Science
Pima Medical Institute