Janette Fletes
Perris,CA
Summary
My immediate goal is to obtain a customer service position that will commensurate with my skills and abilities in a company that enables employee growth. Bilingual and talented professional promoting the best customer service through a career spent successfully tackling a variety of different projects.
Overview
16
16
years of professional experience
Work History
Laborer
Ace Demolition And Deconstruction
Los Alamitos, CA
07.2022 - 05.2024
- Assisted in the demolition of buildings and other structures using hammers, crowbars, and other tools.
- Removed debris from job sites to designated areas for disposal or recycling.
- Operated various hand and power tools including jackhammers, saws, drills, wrenches.
- Performed minor maintenance on equipment used for demolition tasks.
- Unloaded and transported construction materials to job sites as needed.
- Erected scaffolding around work areas to ensure safety while working at heights.
- Prepared surfaces prior to demolition by removing existing fixtures and coverings safely.
- Maintained a clean worksite by disposing of trash regularly throughout the day.
Construction Subcontractor
Target home improvement
Los Angeles
01.2017 - 01.2021
- Created detailed estimates for labor, materials and equipment needed for projects.
- Developed a comprehensive budget for each project and tracked expenses throughout the duration of the work.
- Supervised daily activities of subcontractors, providing feedback when necessary.
- Scheduled crews to ensure timely completion of jobs within given parameters.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Mixed concrete, mortar and other materials to prepare building material.
- Installed formwork for concrete structures according to specifications.
Program Leader
Think Together
10.2018 - 04.2019
- Follow a schedule and keeping students on task
- Teaching lessons for the days and creating a learning environment
- Keeping students engaged with different activities
- Helping with homework or classwork.
Licensed Agent
Erikas Insurance
07.2014 - 10.2018
- Licensed to sell auto insurance
- Offer great customer service to meet customer’s needs
- Able to work inbound and outbound company calls
- Ability to work independently and learn quickly
Customer Service/Greeter/Cashier
Cardenas Market
Perris, CA
02.2008 - 06.2014
- Offer great service to customers and make sure they were satisfied
- Check out all items for customers with no errors
- Handled cash, cash register with no errors
- Worked in fast-paced environment checking out items and bagging groceries for customers.
Customer Service/Sales Consultant
Mejia Merchandise
Perris, CA
01.2010 - 06.2014
- Aiding and consulting customers in the purchase of makeup and other skincare products to best meet their needs, skin types, styles, and personalities
- Scheduling dates and locations of sales and personalities
- Setting up display and vending booths.
Receptionist
Coldwell Banker
Moreno Valley, CA
06.2009 - 09.2009
- Managing the main desk of a busy office
- Greeting customers, confirming scheduled appointments, open houses, and client meetings.
Education
Bachelors of Science - Medical Administration and management
University of Phoenix
01-2020
Regional Occupational Program (Criminal justice)
Riverside Community College
01.2013
Certification in early child development program
Riverside occupational program
01.2013
Regional Occupational Program (Forensic Science)
Riverside Community College
01.2009
Rancho Verde High School
01.2008
Skills
- Customer Service
- Sales
- Consulting
- Providing friendly accurate information
- Scheduling
- Confirming
- Time Management
- Safety Management
- Subcontractor coordination
- Scheduling and Planning
- Job set up and preparation
- Tools and equipment
- Safety Procedures
Accomplishments
Accepted into the national society of Leadership and success.
Timeline
Laborer
Ace Demolition And Deconstruction
07.2022 - 05.2024
Program Leader
Think Together
10.2018 - 04.2019
Construction Subcontractor
Target home improvement
01.2017 - 01.2021
Licensed Agent
Erikas Insurance
07.2014 - 10.2018
Customer Service/Sales Consultant
Mejia Merchandise
01.2010 - 06.2014
Receptionist
Coldwell Banker
06.2009 - 09.2009
Customer Service/Greeter/Cashier
Cardenas Market
02.2008 - 06.2014
Bachelors of Science - Medical Administration and management
University of Phoenix
Regional Occupational Program (Criminal justice)
Riverside Community College
Certification in early child development program
Riverside occupational program
Regional Occupational Program (Forensic Science)
Riverside Community College
Rancho Verde High School
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