Janette K Rodriguez
Manteca ,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/PIC
Huckleberry's
Tracy, CA
10.2022 - Current
- PIC: Responsible for overall shift operations sales performance and execution of brand excellence in a store, preparing financial reports counting the register money at the end of shift letting everything ready for the next day in the absence of the Assistant Manager.
Server
Black Bear Dinner
Tracy, CA
11.2011 - 02.2022
- Server: ability to juggle numerous responsibilities under high-pressure situations
- Am able to accomplish various tasks while maintaining the satisfaction of customers, coworkers and management.
Server
IHOP
Stockton, CA
08.2011 - 09.2021
- Server: Ability to juggle numerous responsibilities under high-pressure situations.
- Am able to accomplish various tasks while maintaining the satisfaction of customers, coworkers and management.
Barista
Starbucks
11.2020 - 08.2021
- Barista- Preparing and serving hot, cold drinks, cleaning and sanitizing work areas suggesting products to customers and multitasking helping each other when need it.
Office Assistant
Just Awesome Concrete
05.2016 - 11.2016
- Office Assistant- Answering phone calls, giving estimates, scheduling appointments, making invoices, and filing documents.
Education
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Merrill West High School
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Stockton School for adults
11.2016
Skills
- Microsoft Word
- Business Calculations
- Microsoft Excel
- Microsoft Powerpoint
- Multitasking
- Telephone Techniques
- Typing Certificate
- Bilingual (Spanish)
- Positive Attitude
Certification
I do have my Manager ServSafe food handler card, I was previously working as an assistant manager at ihop so I was required to take the training for manager certification, I can provide it if hired
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Server/PIC
Huckleberry's
10.2022 - Current
Barista
Starbucks
11.2020 - 08.2021
Office Assistant
Just Awesome Concrete
05.2016 - 11.2016
Server
Black Bear Dinner
11.2011 - 02.2022
Server
IHOP
08.2011 - 09.2021
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Merrill West High School
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Stockton School for adults