- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Graphic Design
- Watching Movies and TV Shows
- Music
- Crafting and DIY Projects
- Coding and Programming
- Mindfulness Practices
Ja'niah Davis
El Paso
Summary
Dynamic professional with a strong background in customer service and digital marketing, notably at Freelancers Union. Proven problem-solver with expertise in remote collaboration and deadline management. Successfully enhanced online engagement through strategic content creation and design, driving significant improvements in campaign effectiveness. Committed to delivering exceptional customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desk Clerk
Downtown Albany Business Improvement District
05.2025 - 07.2025
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
Tech Support and Digital Assistant Remote
Freelancers Union
07.2024 - 09.2024
- Implemented data-driven strategies to improve the effectiveness of online advertising campaigns.
- Used digital illustration, photo editing software and layout software to create designs.
- Optimized email marketing campaigns for higher open rates and better audience targeting.
- Designed eye-catching graphics for digital marketing campaigns, improving click-through rates.
Social Media Assistant
Peach Digital Media
06.2023 - 08.2024
- Created engaging content to keep social media channels updated and on brand.
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
- Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
Education
High School Diploma -
Monroe Comprehensive Highschool
Albany, GA05-2024
Skills
- Problem-solving skills
- Cash handling
- Customer satisfaction focus
- Hospitality industry expertise
- Remote work experience
- Deadline management
- Scheduling management
- File management
- Virtual collaboration
Certification
Microsoft Certified
Interests
Timeline
Desk Clerk
Downtown Albany Business Improvement District
05.2025 - 07.2025
Tech Support and Digital Assistant Remote
Freelancers Union
07.2024 - 09.2024
Social Media Assistant
Peach Digital Media
06.2023 - 08.2024
High School Diploma -
Monroe Comprehensive Highschool
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