Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Lovelace

Arlington,TX

Summary

Passionate Desk Clerk offering 10 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Desk Clerk

Dollar General Distribution Center
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
  • Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
  • Assisted in training new desk clerks to uphold company standards and provide exceptional customer service.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.

Shift Trainer

Presto Products Co
  • Implemented a consistent feedback system for trainees, allowing them to track their progress over time and make adjustments as necessary.
  • Improved employee performance by developing comprehensive training materials and conducting hands-on training sessions.
  • Contributed to the achievement of company goals by ensuring that all team members were adequately trained in relevant processes and equipment use.
  • Promoted a culture of continuous improvement by encouraging open communication regarding training needs and areas for growth.
  • Collaborated with management to identify skill gaps within the workforce and developed tailored training programs to address these needs.
  • Developed strong relationships with department heads, working closely to identify specific training needs unique to their teams.

Shipping and Receiving Clerk

Polywood LLC
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Security Guard

Allied Universal Security Services
10.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma/GED - General Studies

Halifax County High School
South Boston, VA
04.1999

Skills

  • Problem-solving skills
  • Strong analytical skills
  • Training and mentoring
  • Expertise in subject matter
  • Customer focus
  • Innovative thinking
  • Logistics coordination
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Multitasking

Certification

Claims Adjuster License #3261799

Timeline

Security Guard

Allied Universal Security Services
10.2023 - Current

Desk Clerk

Dollar General Distribution Center

Shift Trainer

Presto Products Co

Shipping and Receiving Clerk

Polywood LLC

High School Diploma/GED - General Studies

Halifax County High School

Similar Profiles

CREATE PROFILE
Ryan Lovelace