Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Janiaya Johnson

Houston,TX

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

7-eleven
09.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Canine Coach

Dogtopia- Galleria
04.2022 - 10.2023


  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.

Cashier

Jack in the Box
05.2021 - 06.2021


  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Crewmember

Raising Canes
04.2020 - 10.2020
  • Cashiering, Customer Service, Cooking, Cleaning
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Western Texas College
Snyder, TX

Brazosport High School
Freeport, TX

High School Diploma -

Heights High School
Houston, TX
06.2022

Skills

  • Cash Handling
  • Customer Service
  • Sales techniques
  • Reliability and punctuality
  • Patience and composure
  • Professional demeanor
  • Strong numeracy
  • Positive attitude
  • Teamwork and collaboration
  • Inventory management
  • Attention to detail
  • Inventory Stocking

Awards

All-District Newcomer of the Year- 4A All District First Team- 4A All District First Team- 6A All District Honorable Mention- 6A First ever Senior Fest All-Star Game MVP 2022

Timeline

Sales Associate

7-eleven
09.2023 - Current

Canine Coach

Dogtopia- Galleria
04.2022 - 10.2023

Cashier

Jack in the Box
05.2021 - 06.2021

Crewmember

Raising Canes
04.2020 - 10.2020

Western Texas College

Brazosport High School

High School Diploma -

Heights High School

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Janiaya Johnson