Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Burke

Evart

Summary

Dynamic and detail-oriented Receptionist at Corewell Health, recognized for enhancing customer satisfaction through exceptional verbal communication and organizational skills. Expert in data entry and maintaining confidentiality, I consistently provided friendly assistance and efficiently managed client inquiries, contributing to a welcoming environment and positive first impressions.

Overview

12
12
years of professional experience

Work History

Receptionist

Corewell Health
10.2011 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.

Education

High School Diploma -

Creston High School
Grand Rapids, MI
05-1968

Skills

  • Organizational skills
  • Time management
  • Telephone etiquette
  • Data entry
  • Verbal and written communication
  • Client greeting and seating
  • Customer service

Timeline

Receptionist

Corewell Health
10.2011 - 08.2023

High School Diploma -

Creston High School