Janice Fabiano
Greenville,RI
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 40 years of related experience, diligent nature and expertise in electronic records management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Instructional Assistant
North Smithfield Elementary School
10.2024 - Current
- Supported students with individualized instruction to enhance learning experiences.
- Assisted educators in implementing lesson plans and classroom activities.
- Organized educational materials, ensuring accessibility for teachers and students.
- Collaborated with teaching staff to create a positive learning environment.
- Monitored student progress and provided feedback to improve academic outcomes.
- Participated in professional development sessions to enhance instructional support skills.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
- Participated in professional development workshops to stay current with educational best practices.
Medical Secretary
Coastal Medical Group
06.2010 - 10.2024
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated medical records requests ensuring compliance with HIPAA regulations.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Oversaw billing processes, including insurance verification and payment processing accuracy.
- Trained new staff on office procedures, enhancing overall team efficiency and performance.
- Implemented electronic health record (EHR) systems improving data retrieval speed and accuracy.
- Developed office protocols for patient intake procedures, streamlining administrative tasks significantly.
- Verified insurance benefits or eligibility and documented in [Type] system.
- Reviewed and maintained charts for completeness and compliance with EMR guidelines.
- Managed inventory levels of office supplies and medical materials, preventing stock shortages or excesses that could impact daily operations.
- Played a crucial role in achieving high levels of patient retention by consistently delivering top-notch customer service experiences.
- Supported medical professionals with the preparation of examination rooms and equipment for patient use.
- Assisted with billing procedures to ensure timely payment from patients or insurance companies.
- Improved communication between medical staff and patients through timely and accurate information sharing.
- Provided excellent customer service while answering phone calls and assisting visitors at the front desk area.
- Promoted a positive work environment by fostering collaboration and open communication among office staff members.
Education
No Degree - Nursing/Spanish Minor
Rhode Island College
Providence, RIHigh School Diploma -
Mount Pleasant High School
Providence06-1974
Skills
- Telephone customer support
- Maintaining confidentiality
- Patient scheduling
- Insurance verification
- HIPAA
- Appointment management
- Medicare/Medicaid
Certification
I went thru a certified medical assistant program, which was run by the State of Rhode Island at Rhode Island College. I was the valedictorian of my class, which I took great pride in because I was older than a lot of people in class, This was a six month program and definitely a great experience!
Timeline
Instructional Assistant
North Smithfield Elementary School
10.2024 - Current
Medical Secretary
Coastal Medical Group
06.2010 - 10.2024
No Degree - Nursing/Spanish Minor
Rhode Island College
High School Diploma -
Mount Pleasant High School
Certified medical assistant/secretary thru start program at Rhode Island College
I attended a program at Rhode Island College to become a certified medical assistant in trauma unit. My learning how to become a medical secretary was learned by courses I took at Mount Pleasant High School. My typing and computer skills were acquired at the Rhode Island College program. Also, over 40 years you become confident in your position and eager to learn. Thank you for your time and consideration in this matter.