JANICE FLORENCE
Bolivar,TN
Summary
Self-motivated Billing Specialist with 7+ years of experience in related fields and a Medical Billing education. Proven professional skills and multitasking experience. Aiming to make a real difference in a Patient Billing Representative position.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist
Kingdom Hall
01.2020 - Current
- Completed data entry tasks with accuracy and efficiency, saving time and minimizing mistakes
- Worked closely with Coordinator and other associates to successfully sustain continuous workflow during the COVID-19 pandemic while overseeing 20 employees annually.
- Maintained files, records and chronologies of entry activities and frequently obtained signature
- Responsible fo retrieval of end-of-year- reports
Client Service Professional
H&R Block
01.2017 - 01.2018
- Implemented easy-to-follow scripts to ensure thorough collection of accounts receivable in a timely manner
- Consistently accurately recorded payments and transactions for error-free company records and easy filing
- Served as the first point of contact on 30+ calls a day
- Frequently conducted necessary research to provide specific help for each client's inquiry
- Partnered with fellow office personnel to execute customer retention strategies and expeditiously solved dilemmas by providing necessary information
- Trained 1 Client Service Professional (CSP) to perform required Administrative duties
Education
Graduate Medical Billing Specialist -
U.S. Career Institute
2022
High School Diploma - undefined
Lake Cormorant High
2012
Skills
- Medical Billing (CMS-1500)
- Data Entry
- Accounts Receivable Knowledge (AR)
- Detail Oriented
- Medical Terminology
- Organization
- Medicare, Medicaid Knowledge
- Customer Service
- Typing (WPM 40 & 10-Key)
- Time Management
- Microsoft Office (Word, Excel, Outlook)
- Administrative Support
- Dunning Process Knowledge
- Problem Solving
- HIPPA Guidelines
Timeline
Data Entry Specialist
Kingdom Hall
01.2020 - Current
Client Service Professional
H&R Block
01.2017 - 01.2018
Graduate Medical Billing Specialist -
U.S. Career Institute
High School Diploma - undefined
Lake Cormorant High