Janice Hurner
Dallas Downtown Business Association
Monmouth,OR
1
Certification
22
years of professional experience
Detail-oriented Office Support Specialist experienced in managing administrative tasks and enhancing workplace productivity. Delivered improvements in office efficiency through effective communication and collaboration with team members. Focused on ensuring smooth operations and achieving results while adapting to changing needs.
Work History
Office Assistant
4 Months- Coordinated communication between departments to streamline operations and enhance collaboration.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support by handling correspondence and maintaining filing systems.
- Managed office supplies inventory, ensuring timely procurement and availability.
- Assisted in organizing events and meetings for local business members.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Office Assistant
2 Years 10 Months- Assisted in preparing reports and presentations for board meetings, enhancing presentation quality.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Fostered a positive work environment by, coordinating team-building activities and maintaining a clean and organized office space.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placed orders promptly to replenish materials before they were depleted.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Overnight Stocker
17 Years 4 Months- Stocked shelves efficiently, ensuring products were organized and accessible for customers.
- Collaborated with team members to maintain inventory accuracy and timely restocking.
- Trained new staff on safety protocols and efficient stocking procedures.
- Implemented improved layout strategies to enhance product visibility and customer experience.
- Assisted in maintaining cleanliness and organization of stockroom areas for optimal workflow.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
- Maintained neat, organized stockroom free of hazards.
Education
Associate of Science - Business Management
Skills
Data entry
Team collaboration
File organization
File maintenance
File management
Data organization
Social media and promotions
Event planning
Customer service
Time management
Calendar management
Social media management
Meeting coordination
Certification
- Certified Customer Service, Dallas Downtown Business Association 8/20/26
Timeline
Office Assistant
Dallas Downtown Business Association
04.2026 - CurrentRead More
Office Assistant
Monmouth Senior Center
03.2023 - 01.2026Read More
Overnight Stocker
Walmart
08.2004 - 12.2021Read More
Cerritos College
Associate of Science from Business Management
Read More