Janice Kerr
Jefferson City,TN
Summary
Accomplished professional with extensive experience in order processing and customer relationship management at Monaco Industries. Focus on improving operational efficiency through accurate data entry and streamlined invoice processes. Notable for achieving timely payments and upholding meticulous financial records, reflecting a high level of detail orientation and dedication to quality.
Overview
50
50
years of professional experience
Work History
Customer Service Representative
Monaco Industries
Knoxville, TN
01.2012 - 10.2025
- Streamlined processing of phone and email orders to enhance operational efficiency.
- Executed data entry and invoicing for customer orders, ensuring accuracy and timeliness.
- Processed orders through SPS Commerce and Commerce Hub to maintain workflow continuity.
Accounts Payable Clerk
Nashua
Jefferson City, Tn
04.1979 - 06.2011
- Processed vendor invoices accurately, ensuring timely payments.
- Executed precise data entry for all invoices to maintain accurate financial records.
- Managed factory payroll to guarantee employee compensation and compliance.
Data Entry Clerk
Neil Moss Inc
Morristown, TN
05.1975 - 03.1979
- Organize data input efficiently to ensure accuracy and reliability
Education
Associate of Science -
Walters State Community College
Morristown, TN05-1974
High School Diploma -
Jefferson County High School
Jefferson City, Tn05-1972
Skills
- Order processing
- Data entry
- Invoice management
- E-commerce platforms
- Customer relationship management
- Operational efficiency
References
References available upon request.
Timeline
Customer Service Representative
Monaco Industries
01.2012 - 10.2025
Accounts Payable Clerk
Nashua
04.1979 - 06.2011
Data Entry Clerk
Neil Moss Inc
05.1975 - 03.1979
Associate of Science -
Walters State Community College
High School Diploma -
Jefferson County High School
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