JANICE R. ABELES
San Diego,CA
Summary
Detail-oriented professional with a strong foundation in administrative support and office coordination, complemented by a background in marketing support that enhances versatility in task management. Proven skills in communication, time management, and multitasking contribute to streamlined operations and increased productivity. A commitment to driving organizational success through effective teamwork ensures adaptability and thriving in dynamic environments. Eager to leverage expertise to support team objectives and foster a collaborative workplace culture.
Overview
15
15
years of professional experience
Work History
Membership Sales Representative
Copley-Price Family YMCA
06.2025 - Current
- Thrived in a fast-paced setting handling multiple member requests simultaneously
- Investigated and rectified membership account billing discrepancies, facilitating prompt resolution of refund requests.
- Developed strong rapport with customers by delivering outstanding support and efficiently managing inquiries and complaints.
- Facilitated onboarding by providing comprehensive support on website navigation, account setup, and product features to enhance user experience.
Field Marketing Specialist
Palo Alto Networks
01.2019 - 01.2020
- Managed partner and customer-facing logistics, with a focus on clear communication and adherence to company policies.
- Used Salesforce and Microsoft Office tools to process and track client data, communications, and follow-ups.
- Anticipated client needs and provided timely support in high-pressure environments.
Marketing Manager
Exclusive Networks Philippines Inc.
01.2011 - 01.2012
- Oversaw administrative and financial logistics during events, including handling payments, securing cash, and tracking transactions.
- Ensured accurate documentation and reporting of activities, maintaining confidentiality of company and client data.
- Supported operational setup, ensuring tools, supplies, and workstations were fully prepared and organized.
- Delivered outstanding client service by addressing inquiries and resolving concerns professionally and efficiently.
Education
High School Diploma -
Corpus Christi High School
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Liceo De Cagayan University
Skills
- Administrative management
- Data entry and record keeping
- Expense monitoring and documentation
- Filing and documentation
- Attention to detail
- Strong organizational abilities
- Crisis management skills
- Effective verbal communication
Additional Information
- Available for flexible hours and occasional overtime
- Comfortable in high-volume, guest-facing environments
- Strong team player with a proactive and professional attitude
- Eligible to work in the U.S.
Timeline
Membership Sales Representative
Copley-Price Family YMCA
06.2025 - Current
Field Marketing Specialist
Palo Alto Networks
01.2019 - 01.2020
Marketing Manager
Exclusive Networks Philippines Inc.
01.2011 - 01.2012
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Liceo De Cagayan University
High School Diploma -
Corpus Christi High School