Skilled Mental Health Technician with Psychology degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Dedicated Mental Health Technician with impressive mental health expertise and CPR certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Cedar Ridge Behavioral Health Hospital
6501 NE 50th Street, Oklahoma City, Oklahoma 73141
08.2022 - Current
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with direct patient care, restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Role model for residents by demonstrating effective problem solving and decision-making skills.
Provides recreational and therapeutic activities for the residents.
Transports residents to and from medical appointments and assures scheduled programming is carried out.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Communicated with clients to assess mental health needs and develop individualized treatment plans.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Monitored patient behavior and immediately reported changes to supervising physician.
Participated in patient education, helping to reinforce concepts and treatment plans.
Service Industry Worker
JAN-PRO
Oklahoma City, Oklahoma
02.2018 - Current
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Strictly followed sanitation safety guidelines as required by regulatory agencies and company.
Kept building spaces premises clean inside and outside.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Supported business management projects by monitoring and tracking risks, issues and action items.
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Administration Clerk
National Shrine Of Infant Jesus Of Prague
304 Jim Thorpe Blvd, Prague, OK 74864
08.2016 - 09.2018
Handled incoming phone calls and answered questions from callers.
Interacted with customers by phone, email, or in-person to provide information.
Typed, formatted and edited professional correspondence.
Scheduled appointments and managed calendars for staff members.
Provided clerical support, addressing routine, and special requirements.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.