Janie Horning
Eisai
Berwyn,PA
13
years of professional experience
Adaptable administrative professional with experience in reception, office management, and executive support. Strong skills in customer service, organization, and information confidentiality. Known for anticipating needs, resolving routine issues, and supporting efficient day-to-day operations.
Work History
Executive Administrative Assistant
9 Years 3 Months- Managed complex executive calendars, prioritizing meetings, deadlines, and conflicting commitments.
- Scheduled leadership meetings, organized agendas, and documented action items for follow-up.
- Oversaw vendor, visitor, and event logistics, ensuring smooth administrative operations.
- Maintained accurate records, processed requests, and upheld discretion with sensitive information.
- Anticipated executive needs and resolved administrative issues to improve day-to-day efficiency.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Enhanced communication between departments through proactive coordination of meetings and events.
Receptionist, Then Promoted to Admin. Asst.
12 Years 11 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Ensured availability of office supplies by monitoring stock levels and placing orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed switchboard calls, routed visitors, and maintained secure reception area protocols.
- Scheduled conference rooms and coordinated meeting logistics across departments.
- Greeted guests professionally, verified appointments, and supported badging procedures.
- Tracked incoming mail, packages, and deliveries to ensure timely distribution.
- Coordinated calendars, appointments, and meeting requests with consistent attention to detail.
- Supported office staff with Microsoft Office documents, filing, and correspondence preparation.
- Resolved routine visitor and phone inquiries while sustaining smooth front desk workflow.
Education
High School Diploma
Skills
Expense reporting
Customer service
Office management
Information confidentiality
Timeline
Executive Administrative Assistant
Eisai
11.2013 - 02.2023Read More
Receptionist, Then Promoted to Admin. Asst.
Eisai
03.2010 - 02.2023Read More
Archbishop John Carroll
High School Diploma
Read More
Received an award for a tagline used for marketing.
There was a contest for the best tagline to be used for Marketing. Mine was "QUALITY WITHOUT QUESTION"