Janiece Swindell
Troup
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
HomeGoods
08.2024 - Current
- Currently work weekends
- Handled returns and exchanges in accordance with store policies.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
Coffee Shop Worker
Daily Grind Cafe
05.2022 - 07.2024
- Developed and executed diverse bread and pastry recipes to enhance product offerings.
- Operated commercial baking equipment, ensuring adherence to safety standards and efficient workflows.
- Collaborated with team members to maintain high levels of cleanliness and organization in work areas.
- Assisted in developing seasonal menus by incorporating customer feedback into new product ideas and flavors.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained cleanliness and organization of the bakery area, adhering to health and safety standards.
- Processed customer transactions accurately and efficiently at point of sale.
Education
Mathematics For Teaching Middle Grades -
Stephen F. Austin State University
Nacogdoches, TX05-2028
Associates of Arts in Teaching - Elementary School Teaching
Tyler Junior College
Tyler, TX05-2025
Skills
- Customer Service
- Work ethic and intergrity
- Cash register operation
- Cash handling expertise
- Product restocking
- Refunds and exchanges
- Merchandise restocking
Timeline
Cashier
HomeGoods
08.2024 - Current
Coffee Shop Worker
Daily Grind Cafe
05.2022 - 07.2024
Mathematics For Teaching Middle Grades -
Stephen F. Austin State University
Associates of Arts in Teaching - Elementary School Teaching
Tyler Junior College
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