Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Janiese Knowles

Pembroke Pines,FL

Summary

Motivated hard worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Server

Brio Tuscan Grill
Plantation, FL
05.2021 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales significantly by upselling higher-end products to customers.

Server

First Watch
Sunrise, FL
07.2020 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Inventory Clerk

Coral Springs Auto Mall
Coral Springs, FL
03.2018 - 05.2019
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained inventory count, tracked usage and documented variances.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Education

High School Diploma -

Charles W Flanagan High School
Pembroke Pines, FL
06.2016

Skills

  • Age Verification
  • Conflict and Complaint Resolution
  • Special Requests and Substitutions
  • Order Accuracy and Delivery

Timeline

Server

Brio Tuscan Grill
05.2021 - 06.2022

Server

First Watch
07.2020 - 05.2021

Inventory Clerk

Coral Springs Auto Mall
03.2018 - 05.2019

High School Diploma -

Charles W Flanagan High School

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Janiese Knowles