Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja’Niiyah Mukes

Milwaukee

Summary

Working in these professions has shown/taught me that I can be dependable and observant, with a strong sense of responsibility and a positive attitude. Understand safety protocols and emergency response procedures, as well as surveillance and risk assessment skills. Dedicated to maintaining a safe and secure environment. Developed strong customer service abilities in a fast-paced retail setting, giving efficient and polite assistance to a broad clientele. Capable of managing inventory and processing transactions with care and accuracy. Seeking to apply these transferable abilities in a new field, contribute to a dynamic team, and achieve corporate objectives..

Overview

4
4
years of professional experience

Work History

Shift lead

GardaWorld
08.2024 - Current
  • Lead team to ensure smooth operations, enhancing efficiency and team collaboration
  • Implemented new protocols, achieving measurable improvements in service delivery
  • Mentored staff, fostering skill development and a supportive work environment
  • Analyzed operational challenges, providing solutions that improved workflow
  • Facilitated communication between departments, resulting in cohesive teamwork

Crew member

Wendy's
12.2023 - 06.2025

Online Grocery Pickup (OGP)

Walmart
06.2021 - 02.2022
  • Prepared customers' essentials and packaged them for delivery
  • Streamlined order fulfillment processes, enhancing efficiency and accuracy in grocery pickups, ensuring customer satisfaction
  • Collaborated with team members to improve service delivery, fostering a positive environment and strong customer relationships

Education

High School Diploma -

North Division High School
Milwaukee, WI
05.2024

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Workplace safety
  • Work delegation
  • Rules enforcement
  • Performance improvement
  • Staff motivation
  • Loss prevention

Timeline

Shift lead

GardaWorld
08.2024 - Current

Crew member

Wendy's
12.2023 - 06.2025

Online Grocery Pickup (OGP)

Walmart
06.2021 - 02.2022

High School Diploma -

North Division High School
Ja’Niiyah Mukes