Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janine DiBello

Langhorne,PA

Summary

Skilled medical receptionist with two decades of expertise in front desk management, insurance verification, and patient registration. Committed to delivering exceptional patient service and upholding HIPAA compliance. Adept at managing high-volume environments and ensuring smooth operational workflows.

Overview

20
20
years of professional experience

Work History

Medical Receptionist

Soll Eye
Philadelphia, Pennsylvania
08.2015 - 12.2020
  • Welcomed patients and managed front desk operations efficiently.
  • Verified insurance information and processed patient registrations accurately.
  • Scheduled appointments using electronic health record systems effectively.
  • Coordinated referrals for specialist care from physicians and patients.
  • Maintained organized medical records and ensured data privacy compliance.
  • Trained new staff on reception procedures and customer service standards.
  • Assisted in managing office supplies and inventory for smooth operations.

Medical Receptionist

Northeast Vascular Surgeons
Philadelphia, Pennsylvania
06.2013 - 06.2015
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled appointments using electronic health record systems effectively.
  • Verified insurance information and processed patient registrations accurately.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

Precertification Specialist

FHCS Family Practice
Philadelphia, Pennsylvania
09.2000 - 05.2009
  • Verified insurance benefits for patient precertification requests.
  • Reviewed medical records to ensure compliance with authorization requirements.
  • Coordinated communication between healthcare providers and insurance companies.
  • Educated patients on the precertification process and requirements.
  • Assisted with answering provider inquiries regarding preauthorization requirements and processes.
  • Familiarized myself with basic medical terminology used by physicians during consultations and examinations.

Education

High School Diploma -

St. Hubert High School For Girls
Philadelphia, PA
06-1998

Some College (No Degree) - Music Performance

Kutztwn University
Kutztown, PA

Skills

  • Electronic health records
  • Appointment scheduling
  • Insurance verification
  • Data privacy compliance
  • Staff training
  • Effective communication
  • Detail orientation
  • Office management
  • HIPAA compliance
  • Patient registration
  • Payment collection
  • Medical terminology
  • Referral verification

Timeline

Medical Receptionist

Soll Eye
08.2015 - 12.2020

Medical Receptionist

Northeast Vascular Surgeons
06.2013 - 06.2015

Precertification Specialist

FHCS Family Practice
09.2000 - 05.2009

High School Diploma -

St. Hubert High School For Girls

Some College (No Degree) - Music Performance

Kutztwn University
Janine DiBello