JANINE HOLDER
Stratford
Summary
Human Resources and Operations leader with 15+ years of experience improving organizational performance, employee engagement, compliance, and talent development across multi‑site retail and customer‑facing environments. Proven success managing employee relations, investigations, corrective action, recruitment, onboarding, performance management, and HR compliance programs. Adept at building strong teams, strengthening culture, and implementing HR strategies that improve retention, productivity, and leadership capability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Director
Target Corporation
Waterbury
04.2025 - Current
- Lead overall business operations with responsibility for staffing, compliance, safety, performance management, and employee development.
- Direct recruitment, onboarding, training, performance management, and succession planning for leadership and hourly teams.
- Strengthen employee engagement and retention through coaching, recognition programs, and leadership development.
- Ensure compliance with OSHA, Steritech, food safety, and workplace safety regulations.
- Implement HR‑aligned operational improvements that increased efficiency, reduced turnover, and enhanced team performance.
Executive Team Leader, General Merchandise & Food Sales
Target Corporation
North Haven
01.2024 - 04.2025
- Supported HR‑related workforce planning, training, and cross‑departmental development.
- Strengthened team communication and collaboration, improving morale and productivity.
- Ensured compliance with safety, environmental, and health regulations.
Executive Team Leader, Human Resources
Target Corporation
North Haven
02.2022 - 01.2024
- Led HR operations including talent management, employee relations, corrective action, onboarding, training, and compliance.
- Conducted investigations, resolved employee conflicts, and coached leaders to strengthen communication and culture.
- Streamlined recruitment processes, reducing time‑to‑hire and improving candidate quality.
- Designed and launched a comprehensive onboarding program that increased retention by 20%.
- Analyzed HR metrics to identify trends and drive data‑informed decisions that improved retention and engagement.
- Facilitated cross‑functional workshops to enhance collaboration and organizational alignment.
- Ensured adherence to safety, health, and security policies; managed scheduling and timekeeping accuracy.
Operations Manager & District Trainer
Altar’d State
11.2019 - 02.2022
- Trained and mentored new hires across six locations, reducing onboarding time by four days.
- Improved district‑wide performance through structured development programs and process enhancements.
- Analyzed HR and operational data to identify improvement opportunities and drive measurable gains.
Retail Operations Manager (Multi‑Store)
doob USA, Inc.
09.2018 - 10.2019
- Managed daily operations across four stores, optimizing workflows to enhance customer satisfaction.
- Trained and developed staff to foster collaboration and elevate team performance.
- Implemented inventory controls and resolved operational issues, ensuring consistent store performance.
Education
Bachelor of Science - Communications (Rhetoric & Public Speaking)
Hunter College
New York, NY06-2015
Skills
- Employee Relations
- Talent Acquisition
- Recruitment Strategy
- Performance Management
- Corrective Action
- Investigations
- Succession Planning
- Workforce Planning
- HRIS
- Compliance & Policy Administration
- OSHA & Workplace Safety
- Labor Relations
- Training & Development
- Organizational Development
- Change Management
- Employee Engagement
- Leadership Development
- HR Metrics & Reporting
- Cross‑Functional Collaboration
Certification
- OSHA Training
- CPR
- Food Safety
Timeline
Store Director
Target Corporation
04.2025 - Current
Executive Team Leader, General Merchandise & Food Sales
Target Corporation
01.2024 - 04.2025
Executive Team Leader, Human Resources
Target Corporation
02.2022 - 01.2024
Operations Manager & District Trainer
Altar’d State
11.2019 - 02.2022
Retail Operations Manager (Multi‑Store)
doob USA, Inc.
09.2018 - 10.2019
Bachelor of Science - Communications (Rhetoric & Public Speaking)
Hunter College