William Reddick
Tulsa,OK
Summary
Strategic and people-focused retail leader with 14+ years of experience in team leadership, employee relations, training and operational excellence at Target. As a Store Director, led teams of 150+, oversaw staffing, onboarding, conflict resolution and performance management. Passionate about fostering inclusive workplace culture, developing talent and ensuring Store and HR compliance. Proven expertise in Store Operations, Team Leadership, and Human Resources.
Overview
17
17
years of professional experience
Work History
Store Director
Target Corporation
01.2018 - Current
- Oversee daily operations of a high-volume retail store, ensuring compliance with company standards and achieving sales targets.
- Lead a diverse team of employees, focusing on talent development, performance management, and employee engagement.
- Resolving employee relations issues.
- Overseeing Onboarding, training and development for my current location.
- Implement strategic initiatives to enhance customer satisfaction and loyalty, resulting in improved store metrics.
- Analyze sales data and market trends to make informed decisions that drive profitability and operational efficiency.
- Conducted Quarterly Performance evaluation reviews with leadership.
- Build Talent Pipeline for High Performing Hourly and Salary Leaders for Store and District
- Provided Feedback with Head Quarters as part of a company derived development program to onboarding and retaining next level leaders.
- Multi-state District Trainer for Exempt level leaders ready for next level or second positions.
- Directly impacted an Exempt leader to a Store leader, 4 Exempt leaders to second roles, and 3 TLs to Exempt positions and 8 hourly team members to leadership roles within the district.
Executive Team Leader – Human Resources & Operations
Target Corporation
01.2011 - 01.2018
- Managed employee relations, recruitment, and retention strategies, successfully reducing turnover rates and fostering a positive workplace culture.
- Collaborated with cross-functional teams to streamline store processes and improve overall operational efficiency.
- Developed and executed training programs that enhanced team capabilities and improved service delivery.
- Monitored compliance with labor laws and company policies, ensuring a fair and equitable workplace for all employees.
Team Leader
Target Corporation
01.2009 - 01.2011
- Supervised daily store activities, focusing on sales floor management, inventory control, and customer service excellence.
- Trained and mentored new team members, promoting a collaborative and productive work environment.
- Assisted in achieving departmental goals through effective planning and execution of merchandising strategies.
Education
Bachelor's Degree - Accounting And Finance
Missouri Southern State University
Joplin, MO05-2011
High School Diploma -
Paragould High School
Paragould, AR05-2006
Skills
- Retail Operations Management
- Human Resources Strategy Partner
- Employee Development and Training
- Conflict Resolution
- Employee Relations
- Project Management
- Performance Data Expert on Operational Metrics
- Ensured full compliance with labor laws and Company HR standards
Timeline
Store Director
Target Corporation
01.2018 - Current
Executive Team Leader – Human Resources & Operations
Target Corporation
01.2011 - 01.2018
Team Leader
Target Corporation
01.2009 - 01.2011
Bachelor's Degree - Accounting And Finance
Missouri Southern State University
High School Diploma -
Paragould High School