Criminal Justice Information Technician
Florida Department Of Corrections Probation & Parole Service
Daytona Beach, FL
01.2014 - 05.2019
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Established, repaired and optimized networks by installing wiring, cabling and devices.