Janine Murphy
Indian Harbour Beach,Florida
Overview
27
27
years of professional experience
Work History
Administrative Assistant
DBDUDE INC
01.2005 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Legal Librarian
Ausley McMullen
06.1988 - 01.2005
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Self-motivated, with a strong sense of personal responsibility.
Education
B.S. - History/Psychology
Graduate courses - Records Management & Library Reference
Paralegal classes - Litigation I & II, Legal Research and Writing
Skills
- Great writing skills and good knowledge of grammar proficient in Microsoft Office, Adobe Dreamweaver and Photoshop
- Works well under pressure with ability to prioritize deadlines
- Excellent analytical skills with ability to effectively trouble-shoot and problem solve
- Knowledge of local, state and federal laws
- Responsible for calendaring and docketing
- Managed firm’s internal and off-site client records
- Researched and retrieved cases in hard copy and electronic format, Shephardized cases
- Supervised Staff and monitored their performance
- Excellent analytical skills with ability to effectively trouble-shoot and problem solve
Timeline
Administrative Assistant - DBDUDE INC
01.2005 - 09.2015
Legal Librarian - Ausley McMullen
06.1988 - 01.2005
Minnesota State University - B.S., History/Psychology
Florida State University - Graduate courses, Records Management & Library Reference
Tallahassee Community College - Paralegal classes, Litigation I & II, Legal Research and Writing