Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Office Manager
All West Excavating
Worley, ID
01.2021 - Current
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Coded and entered daily invoices with in-house accounting software.
Assisted with the preparation of budgets, forecasts and financial statements.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Residential House Cleaner
Janine's Clean Sweep
Everson, WA
01.2017 - 03.2020
Scrubbed kitchen counters, cabinets and backsplashes.
Wiped down exterior doors and door frames.
Swept, vacuumed and mopped hardwood floors.
Changed linens on beds as requested by clients.
Maintained and organized cleaning supplies stock.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted furniture, fixtures, window sills, baseboards and other surfaces.
Laundered sheets and removed stains to restore linens to pristine condition.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Assisted with laundry duties upon request from clientele.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
Swept porches, decks or patios.
Assistant Kitchen Staff Member
Nooksack Valley School District
Everson, WA
01.2009 - 06.2016
Partnered with chef to cook food and comply with food preservation guidelines.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Cut or sliced meat, poultry and seafood to prepare for cooking.
Prevented spoilage or cross-contamination by storing food in designated containers and areas.
Followed safety protocols when handling sharp objects such as knives or slicers.
Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned dishes, utensils, pots and pans according to health department regulations.
Monitored inventory to keep adequate stock of food items and supplies.
Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Restocked shelves with necessary supplies throughout shift.
Assisted in prepping and stocking food items for the kitchen.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Took and recorded temperatures of food, refrigerators and freezers.
Carried out daily cleaning duties including sweeping floors, washing counters, emptying garbage cans.
Education
Medical Receptionist Certificate - Medical Reception
Bellingham Technical College
Bellingham WA
06-1996
High School Diploma -
Mt Baker High School
Deming, WA
06-1993
Associate of Arts - Pre Requesites
Skagit Valley College
Mount Vernon, WA
Skills
Workforce Management
Contract Administration
Team Supervision
Staff Management
Data Entry
Supply Management
Office Management
Billing
Customer Service
Bookkeeping
Payroll and Budgeting
Banking Operations
Organizational Skills
Clerical Support
Scheduling and Calendar Management
Financial Accounting
Business Administration
Office Administration
Regulatory Compliance
Timeline
Office Manager
All West Excavating
01.2021 - Current
Residential House Cleaner
Janine's Clean Sweep
01.2017 - 03.2020
Assistant Kitchen Staff Member
Nooksack Valley School District
01.2009 - 06.2016
Medical Receptionist Certificate - Medical Reception