Janis Colson
Cleveland,TX
Summary
Pursuing a new professional challenge with room for advancement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to achieve company goals. Very fast learner and excellent in multi-tasking.
Overview
18
18
years of professional experience
Work History
Medical Office Supervisor
Digestive Specialists, P.A.
05.2007 - Current
- Entered procedure codes and diagnosis codes into medical billing software.
- Verified detailed insurance benefits to properly collect from the patient.
- Sent out patient statements.
- Overseen front desk, schedulers, and medical records.
- Assisted and coordinated problems with IT.
- Resolved issues with upset patients and employees.
Front Desk Medical Receptionist
Village Medical Center
01.2006 - 05.2007
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
High School Diploma -
Cleveland High School
Cleveland, TX1996
Skills
- Handling Complaints
- Staff Training and Development
- Patient care advocacy
- Understanding of medical terminology
- Data Entry
- Customer Service Management
- Team Leadership
- Office Management
- Quality Assurance
- HIPAA Regulations Knowledge
- Medical Records Management
- Collections experience
- Payment Processing
- Multitasking and Organization
- Insurance Verification
- Microsoft Office
- Decision-Making
- Healthcare coding
- Motivational Leadership
- Medical terminology expertise
- Patient Scheduling
- Effective problem solving
- Insurance billing procedures
- Employee Supervision
- Managing patient records
Timeline
Medical Office Supervisor
Digestive Specialists, P.A.
05.2007 - Current
Front Desk Medical Receptionist
Village Medical Center
01.2006 - 05.2007
High School Diploma -
Cleveland High School