Janis Verhage
Paw Paw,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Bronson Methodist Hospital
Kalamazoo, MI
07.2022 - Current
- Update demographic and insurance information.
- Identify if visit is for auto or workers comp claim.
- Answer incoming calls and make outgoing calls for updating patient information.
Special Education Paraprofessional
Mattawan Consolidated School
Mattawan, MI
08.2019 - 03.2020
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
Education
Associate of Applied Science - Medical Adminstration
Kalamazoo Valley Community College
Kalamazoo, MI05-2015
Skills
- Patient Education
- Multitasking and Organization
- Pre-Admission Requests
- HIPAA Compliance
- Insurance company knowledgeable
- Customer Service
- Problem-Solving
- Quality Assurance
- Insurance Verification
- Phone and Email Etiquette
Timeline
Patient Access Representative
Bronson Methodist Hospital
07.2022 - Current
Special Education Paraprofessional
Mattawan Consolidated School
08.2019 - 03.2020
Associate of Applied Science - Medical Adminstration
Kalamazoo Valley Community College