Janiya Evans
Walmart
MONTGOMERY,AL
3
years of professional experience
Detail-oriented Team Associate focused on customer satisfaction and workflow efficiency. Enhanced service quality and sales performance through effective staff training and issue resolution. Contributed to operational goals and customer loyalty by mentoring associates and fostering collaboration in dynamic environments.
Work History
Team Associate
3 Months- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Trained new associates on store policies, procedures, and customer service best practices.
- Implemented merchandising strategies to enhance product visibility and drive sales performance.
- Resolved customer complaints effectively, promoting satisfaction and repeat business.
- Monitored sales floor for compliance with safety standards and company policies.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Created appealing displays for routine arrangements and special promotions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Continuously checked products for quality assurance according to strict guidelines.
Cashier
2 Years 1 Month- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Handled cash management procedures, balancing registers at the end of shifts.
- Maintained clean and organized checkout area to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints effectively, improving overall service quality.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma
Bachelor of Science - Accounting
Skills
Customer service
Product promotion
Cash management
Attention to detail
Problem-solving
Training and mentoring
Meeting facilitation
Team collaboration
Team collaboration
Decision-making capacity
Clear communication
Goal setting and achievement
Adaptable work hours
Positive attitude
Following instructions
Timeline
Team Associate
Walmart
06.2026 - CurrentRead More
Cashier
Roses
06.2023 - 07.2025Read More
Troy University
Bachelor of Science from Accounting
Read More
Brewbaker Technology Magnet High School
High School Diploma
Read More