Janiya Jackson
Madison,GA
Summary
Dedicated Front Office Assistant experienced in delivering exceptional guest services and fostering positive relationships. Managed diverse responsibilities in warehouse settings while leveraging problem-solving skills and adaptability. Maintained a pleasant atmosphere through effective communication and attention to guest needs.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Receptionist
Piedmont Athens Regional Medical Center
Athens, Georgia
07.2025 - Current
- Managed patient check-in and check-out processes efficiently.
- Greeted and assisted patients and visitors, ensuring a welcoming experience.
- Answered phone calls and directed inquiries to departments, facilitating smooth communication.
- Scheduled appointments using electronic health record systems.
- Updated patient records, maintaining accuracy for effective patient care.
Office Clerk Assistant
Oconee valley
Madison, Georgia
10.2024 - 07.2025
- Organized and maintained office files and documents to enhance retrieval efficiency.
- Assisted in scheduling appointments and coordinating meetings for staff.
- Supported team members with data entry tasks using office software.
- Managed incoming calls, directing inquiries to appropriate departments to ensure timely responses.
- Processed incoming and outgoing mail to support office communication and workflow.
Grader
Georgia Pacific
12.2022 - 05.2023
- Indicated lumber grade and processing instructions to ensure proper handling.
- Removed unsatisfactory pieces from conveyor or table, organizing them into stacks, bins, or carts for efficient processing.
- Marked lumber grade for accurate classification and processing instructions to ensure proper handling.
Machine operator
Flambeau
06.2022 - 12.2022
- Calibrated, tested, and adjusted machine settings to ensure optimal production operations.
- Ensured availability of materials for production to maintain operational efficiency. as needed to maintain production
- Ensured availability of materials for production to maintain operational efficiency.
Education
Morgan County High School
Madison, GASkills
- Patient intake
- Patient scheduling
- Appointment scheduling
- Appointment coordination
- Patient information management
- Patient record management
- Front desk operations
- Office administration
- Document organization
- Data entry
- Office logistics
- Client engagement
Certification
CPR
CNA
Timeline
Front Desk Receptionist
Piedmont Athens Regional Medical Center
07.2025 - Current
Office Clerk Assistant
Oconee valley
10.2024 - 07.2025
Grader
Georgia Pacific
12.2022 - 05.2023
Machine operator
Flambeau
06.2022 - 12.2022
Morgan County High School