Virginia Batterton
Mountain Home,AR
Summary
Energetic and ambitious professional with over 15 years of experience serving the public in diverse settings. Adept at multitasking in high-pressure environments. Seeking a role to leverage administration and problem solving skills to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Mountain Home Suegery Center
Mountain Home, AR
11.2025 - Current
- Greeted patients at Mountain Home surgery center front desk, providing courteous service to create a welcoming environment.
- Answered incoming calls, redirected callers to appropriate personnel or department, and took messages to facilitate effective communication.
- Prepared forms and paperwork for surgical appointments, ensuring accuracy and efficiency for seamless patient processing.
- Maintained HIPAA privacy while supporting daily reception tasks.
Front Office Assistant
MedExpress Urgent Care Company
Mountain Home, AR
03.2021 - 12.2025
- Greeted urgent care patients at front desk, ensuring a welcoming and efficient experience.
- Checked insurance details and collected copayments, facilitating smooth patient intake process.
- Entered patient information into clinic systems and maintained medical records.
- Answered phone calls and directed inquiries to appropriate clinical staff.
Merchandising Service Team Associate
Lowes Home Inprovement
Mountain Home, AZ
05.2020 - 03.2021
- Guided Lowe's Home Improvement customers to locate products and answered purchase inquiries to enhance the shopping experience.
- Collaborated with team members on freight handling, stocking, and daily store operations to support store efficiency.
- Stocked shelves and organized merchandise on Lowe's Home Improvement sales floor.
- Maintained clean, organized work areas, ensuring safety standards and optimal department conditions.
Cashier
Home Depot
Mountain Home, AZ
05.2019 - 11.2019
- Handled cash, card, and mobile payments, ensuring smooth and secure checkout experience
- Processed customer transactions accurately and efficiently at Home Depot registers
- Welcomed customers with friendly greeting and provided attentive front-end service
- Assisted customers with returns and exchanges at service desk
Registered Dental Assistant
Dr. John Sullivan
Mountain Home, AZ
09.2017 - 10.2018
- Assisted Dr. John Sullivan during chairside procedures and restorative treatments to enhance patient outcomes
- Captured dental radiographs using advanced imaging equipment, ensuring accurate patient records for effective treatment planning
- Conducted sterilization of dental instruments and enforced infection control protocols to maintain safety and compliance in the dental practice
- Prepared and mixed impression materials for accurate dental impressions and preparing trays for examinations and procedures
Education
High School Diploma -
Siolam Springs
Siloam Springs, AR05-1999
Skills
- Patient intake
- Insurance verification
- Medical scheduling
- Front office operations
- Patient scheduling
- Time management
- Safety compliance
- Detail orientation
- Problem solving
- Conflict resolution
- Inventory Control
- Safety Compliance
- Data Entry
Timeline
Front Desk Receptionist
Mountain Home Suegery Center
11.2025 - Current
Front Office Assistant
MedExpress Urgent Care Company
03.2021 - 12.2025
Merchandising Service Team Associate
Lowes Home Inprovement
05.2020 - 03.2021
Cashier
Home Depot
05.2019 - 11.2019
Registered Dental Assistant
Dr. John Sullivan
09.2017 - 10.2018
High School Diploma -
Siolam Springs