Janiyah Washington
Port Arthur,TX
Summary
Dynamic and results-driven professional with experience at Dairy Queen and Dollar General. Proven ability in customer service and cash handling, fostering strong relationships to drive repeat business. Adept at multitasking and maintaining organization in fast-paced environments, consistently achieving team goals while ensuring high-quality service.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Lamar State College, Port Arthur
Port Arthur, TX
09.2025 - Current
- Facilitated resident engagement through organized events and activities promoting community building.
- Provided support to residents in navigating campus resources and resolving conflicts effectively.
- Enforced housing policies and procedures, ensuring a safe living environment for all residents.
- Collaborated with campus staff to address resident needs and enhance overall student satisfaction.
- Developed educational programs addressing wellness, safety, and academic success for diverse student populations.
Footwear Associate
Finish Line
Beaumont, TX
08.2025 - Current
- Assisted customers in selecting footwear tailored to individual needs and preferences.
- Maintained organized merchandise displays to enhance product visibility and customer engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to achieve sales targets through effective communication and support.
- Resolved customer inquiries and concerns promptly, enhancing overall shopping experience and satisfaction.
Crew Member
Dairy Queen
Port Arthur, TX
05.2025 - 08.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Sales Associate
Dollar General
Jasper, TX
04.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Cosmetology - Barbering
Lamar State College
Port Arthur, TX12.2025
Diploma -
Jasper High School
Jasper, TX05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
Timeline
Resident Assistant
Lamar State College, Port Arthur
09.2025 - Current
Footwear Associate
Finish Line
08.2025 - Current
Crew Member
Dairy Queen
05.2025 - 08.2025
Sales Associate
Dollar General
04.2024 - 01.2025
Cosmetology - Barbering
Lamar State College
Diploma -
Jasper High School