Jannelle Perez
Oxnard,CA
Overview
2
2
years of professional experience
Work History
Sales Lead
Lucky Brand
Camarillo, CA
03.2024 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Enhanced client relationships through consistent communication and personalized solutions.
Sales Associate
Old Navy
Camarillo, CA
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Early Childhood Education
Oxnard College
Oxnard, CAHigh School Diploma -
Rio Mesa High School
Oxnard, CA06.2024
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Relationship selling
- Upselling strategies
- Merchandise flow
- Social selling
- Sales supervision
- Teamwork and collaboration
- Sales strategy
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Lead
Lucky Brand
03.2024 - Current
Sales Associate
Old Navy
11.2023 - 01.2024
Early Childhood Education
Oxnard College
High School Diploma -
Rio Mesa High School