Summary
Overview
Work History
Education
Skills
Affiliations
License & Certification
Timeline
Receptionist

Jannene Reibert

Kettering,OH

Summary

Insightful RN, certified Diabetes Care and Education Specialist (CDCES), Clinical Manager, and Patient Educator with a successful track record of improving health outcomes through high-quality patient education, care management, program leadership, and staff development. Proven leader who effectively unites and guides multidisciplinary healthcare teams to enhance patient satisfaction and help individuals achieve their healthcare goals. Continuously dedicated to improving the health and quality of life for our local community.

Overview

17
17
years of professional experience

Work History

One GI - Orientation, Training & LMS Manager

Nashville
11.2021 - 03.2022
  • Developed/provided virtual, network wide new hire orientation
  • Developed/provided virtual, network wide clinical orientation to new hire RN/LPN/CMA/Surgical Technicians
  • Ensured that all employee annual corporate, OSHA, and regulatory compliance requirements were completed and current
  • Managed Healthstream Learning Management System (LMS) to ensure Corporate/Regulatory/OSHA compliance was maintained (800+ employees)
  • Reduced operational costs through process improvement initiatives and resource management
  • Teamed with HR recruiters to develop standardized, streamlined on-boarding processes that improved efficiency and new hire satisfaction scores by 41%
  • Evaluated efficacy of new hire orientation, clinical training, and employee satisfaction scores to identify and develop continuous quality improvement initiatives

Dayton Gastroenterology, One GI - RN, Nurse Educator

Beavercreek
05.2021 - 11.2021
  • Developed/provided education curriculum/presentations/learning tools/resources for new-hire onboarding
  • Developed/provided clinical curriculum, education presentations/learning tools/resources for RN/LPN/CMA/Surgical Technicians clinical orientation
  • Developed clinical, role specific knowledge/skill assessments to identify opportunities for improvement and develop in-service education programs
  • Served as employee health nurse, managed annual flu campaign, provided Covid-19 testing/counseling, PPD testing
  • Managed Healthstream Learning Management System (LMS) to ensure Corporate/Regulatory/OSHA compliance was maintained (250+ employees)
  • Created nurse preceptor training program to standardize processes, promote patient safety and new hire success
  • Achieved 21% increase in new employee satisfaction scores as compared to previous year
  • Provided AHA BLS training/certification for staff

Kettering Health Network (KHN) - RN Clinical Manager - Diabetes

Kettering
09.2014 - 03.2021
  • Provided clinical/operational management of outpatient endocrinology and diabetes education/nutrition centers
  • Managed network key result areas: finance, growth, quality, safety, patient/employee satisfaction
  • Lead/maintained American Diabetes Association Recognized Diabetes Self Management Training (DSMT) program that served culturally and socially diverse populations at appropriate health literacy levels
  • Increased number of patients accomplishing health care goals as measured by improved quality of life (self-reported) and decreased HgbA1c results
  • Facilitated communication between clinicians, patients, caregivers, and family members to promote patient safety and success
  • Provided education for inpatient/outpatient nurses, care managers, and community outreach staff to ensure the delivery of evidence based information and processes
  • Collaborated with Community Outreach and Marketing departments to plan/provide free community health fairs and education programs
  • Maintained assessment/teaching skills by participating in monthly patient and health care professional education programs
  • Served on inpatient glucose management team to create policies & procedures aimed at improving glucose control and decreasing complications
  • Achieved patient satisfaction scores > 96%, six consecutive years
  • Achieved employee engagement scores above network standard, six consecutive years
  • Obtained Kettering Health Foundation sponsorship to deliver free monthly diabetes and nutrition education throughout the Dayton metropolitan community
  • Obtained Abbott grant to provide free diabetes testing supplies to newly diagnosed patients and underserved members throughout the Dayton metropolitan community

Joslin Diabetes Center Affiliate At KHN - RN, CDCES, Patient Educator

Kettering
04.2007 - 09.2014
  • Provided ADA recognized inpatient/outpatient diabetes self-management training for culturally, socially, and literacy diverse populations
  • Utilized motivational interviewing skills to create individualized strength based care plans to promote patient success
  • Educated patients/families (inpatient/outpatient) on healthy eating, being physically active, monitoring of blood sugar, compliance with medications, good problem-solving skills, healthy coping skills and risk-reduction behaviors.
  • Initiated/managed insulin pump therapy for adult population (individual and group)
  • Facilitated communication between clinicians, patients, care givers, and family members to promote patient safety and success
  • Increased number of patients accomplishing health care goals as measured by improved quality of life (self-reported,) decreased hypo/hyper glycemic events, and decreased HgbA1c
  • Created/provided free health promotion, disease prevention, chronic disease management programs at local community events and businesses

Medtronic - RN Certified Insulin Pump Trainer

Los Angeles
01.2005 - 09.2014
  • Utilized well-developed assessment and motivational interviewing skills to create individualized strength based care plans
  • Provided patient education/support to culturally and socially diverse populations at appropriate health literacy levels
  • Initiated/managed insulin pump therapy for adult and pediatric populations (individual and group)
  • Facilitated communication between clinicians, patients, care givers, and family members to promote patient safety and success
  • Assisted patients in achieving improved diabetes management as measured by decreased hypo/hyper glycemic events, and decreased HgbA1c
  • Provided free diabetes education programs to support community needs

Education

Bachelor of Science: Nursing -

Ohio University
Athens, OH

Associate of Science: Nursing -

Sinclair Community College
Dayton, OH

Skills

  • Relationship building
  • Motivational interviewing
  • Analytical approach
  • Time management
  • Positive attitude
  • Emotional intelligence
  • Team oriented personality
  • Adaptable
  • MS Office
  • Epic, NextGen, Gmed, Healthstream

Affiliations

  • National Certification Board of Diabetes Care and Education Specialists
  • American Diabetes Association

License & Certification

  • State of Ohio, Registered Nurse (2002-Current)
  • Certified Diabetes Care and Education Specialist (CDCES) (2010-Current)
  • BLS-Current

Timeline

One GI - Orientation, Training & LMS Manager

11.2021 - 03.2022

Dayton Gastroenterology, One GI - RN, Nurse Educator

05.2021 - 11.2021

Kettering Health Network (KHN) - RN Clinical Manager - Diabetes

09.2014 - 03.2021

Joslin Diabetes Center Affiliate At KHN - RN, CDCES, Patient Educator

04.2007 - 09.2014

Medtronic - RN Certified Insulin Pump Trainer

01.2005 - 09.2014

Bachelor of Science: Nursing -

Ohio University

Associate of Science: Nursing -

Sinclair Community College
Jannene Reibert