Front Desk Receptionist 1 Year 1 Month Tru By Hilton | 09.2025 - Current
Provided exceptional customer service, addressing guest inquiries and resolving concerns promptly.
Managed front desk operations, ensuring efficient check-in and check-out processes.
Coordinated guest reservations using property management system for accurate scheduling.
Maintained cleanliness and organization of lobby area to enhance guest experience.
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Store Manager 3 Years 6 Months Family Dollar | 09.2021 - 03.2025
Supervised daily store operations to ensure compliance with company policies and procedures.
Managed inventory control processes to optimize stock levels and reduce shrinkage.
Trained and developed staff on customer service standards and product knowledge.
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Assistant Store Manager 7 Years 10 Months Rite Aid | 08.2013 - 06.2021
Implemented promotional campaigns, driving increased foot traffic and sales revenue.
Managed scheduling and payroll processes, ensuring optimal staffing levels at all times.
Monitored team performance, providing feedback to foster professional growth and accountability.
Developed operational workflows that improved efficiency in store processes and customer interactions.
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Janitorial Supervisor 10 Months Janitek Cleaning Solutions | 05.2017 - 03.2018
Supervised daily cleaning operations and maintained safety and quality standards.
Trained and mentored staff on efficient cleaning techniques and equipment usage.
Developed and implemented cleaning schedules to optimize workflow and resource allocation.
Conducted regular inspections to maintain high cleanliness standards across facilities.
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Assistant Store Manager 13 Years 6 Months CVS Pharmacy | 02.2000 - 08.2013
Led daily operations ensuring compliance with company policies and procedures.
Supervised staff training programs to enhance performance and customer service skills.
Analyzed sales data to identify trends and optimize merchandising strategies.
Collaborated on inventory management, reducing stock discrepancies through effective planning.
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Warehouse Packer 1 Year 2 Months Brisket Chips Co | 01.2005 - 03.2006
Operate packaging machinery to streamline production processes and increase throughput.
Pack and label products accurately to ensure efficient inventory management.
Inspect finished goods for quality assurance before shipment to customers.
Collaborate with team members to maintain clean and organized work areas.
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