Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jannet Alvarado

Tru By Hilton
Stockton,CA
2
Languages
27
years of professional experience

Dedicated front desk professional with a strong focus on customer service, attention to detail, and effective communication. Proven ability to streamline operations and enhance guest experiences.

Work History

Front Desk Receptionist

1 Year 1 Month
Tru By Hilton | 09.2025 - Current
  • Provided exceptional customer service, addressing guest inquiries and resolving concerns promptly.
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Coordinated guest reservations using property management system for accurate scheduling.
  • Maintained cleanliness and organization of lobby area to enhance guest experience.

Store Manager

3 Years 6 Months
Family Dollar | 09.2021 - 03.2025
  • Supervised daily store operations to ensure compliance with company policies and procedures.
  • Managed inventory control processes to optimize stock levels and reduce shrinkage.
  • Trained and developed staff on customer service standards and product knowledge.

Assistant Store Manager

7 Years 10 Months
Rite Aid | 08.2013 - 06.2021
  • Implemented promotional campaigns, driving increased foot traffic and sales revenue.
  • Managed scheduling and payroll processes, ensuring optimal staffing levels at all times.
  • Monitored team performance, providing feedback to foster professional growth and accountability.
  • Developed operational workflows that improved efficiency in store processes and customer interactions.

Janitorial Supervisor

10 Months
Janitek Cleaning Solutions | 05.2017 - 03.2018
  • Supervised daily cleaning operations and maintained safety and quality standards.
  • Trained and mentored staff on efficient cleaning techniques and equipment usage.
  • Developed and implemented cleaning schedules to optimize workflow and resource allocation.
  • Conducted regular inspections to maintain high cleanliness standards across facilities.

Assistant Store Manager

13 Years 6 Months
CVS Pharmacy | 02.2000 - 08.2013
  • Led daily operations ensuring compliance with company policies and procedures.
  • Supervised staff training programs to enhance performance and customer service skills.
  • Analyzed sales data to identify trends and optimize merchandising strategies.
  • Collaborated on inventory management, reducing stock discrepancies through effective planning.

Warehouse Packer

1 Year 2 Months
Brisket Chips Co | 01.2005 - 03.2006
  • Operate packaging machinery to streamline production processes and increase throughput.
  • Pack and label products accurately to ensure efficient inventory management.
  • Inspect finished goods for quality assurance before shipment to customers.
  • Collaborate with team members to maintain clean and organized work areas.

Education

High School Diploma

Mt. Eden | Hayward, CA

Skills

Customer service
Scheduling
Time management
Attention to detail
Problem-solving skills
Front desk operations
Team collaboration
Verbal and written communication
Listening skills
Payment processing

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Front Desk Receptionist

Tru By Hilton
09.2025 - CurrentRead More

Store Manager

Family Dollar
09.2021 - 03.2025Read More

Janitorial Supervisor

Janitek Cleaning Solutions
05.2017 - 03.2018Read More

Assistant Store Manager

Rite Aid
08.2013 - 06.2021Read More

Warehouse Packer

Brisket Chips Co
01.2005 - 03.2006Read More

Assistant Store Manager

CVS Pharmacy
02.2000 - 08.2013Read More

Mt. Eden

High School Diploma
Read More
Jannet Alvarado