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Associate Principal Engineer

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Aviation Maintenance Controller with experience in leadership and team coordination. Proficiency in avionics and electrical troubleshooting and resolution, aircraft maintenance, interpersonal skills, and computer based technical publications and maintenance programs. Proven adaptability to accomplish goals, fill requirements, and advance expertise in relevant areas.

Customer-focused airline professional with 15+ years of leadership and frontline experience in passenger services, station operations, and compliance within Envoy/American Airlines. Proven ability to resolve customer issues, manage high-volume operations, and lead teams to deliver safe, efficient, and seamless passenger experiences.
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Dynamic and customer-focused professional seeking an Air Hostess position, dedicated to delivering exceptional service and ensuring passenger satisfaction through effective problem-solving skills. Committed to maintaining the highest safety standards while creating a welcoming and friendly atmosphere for all passengers. Adept at handling diverse situations with poise and efficiency, always prioritizing the well-being and comfort of travelers.

Customer service and operations leader with over 10 years of progressive leadership experience, including the last 4 years at DFW Airport with Envoy Air. Skilled in supervising frontline teams, mentoring agents, and supporting Lead Agent training, monitoring, and interview processes. Certified GSC and CRO, with a strong record in service recovery, safety and compliance oversight, and operational performance. Adept at building teamwork, driving accountability, and delivering excellent customer care in high-volume, fast-paced environments. Proven ability to lead with empathy, mentor staff, and build a culture of accountability and excellence — aligned with the customer care standards of American Airlines.

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Passionate counselor who excels at working with a diverse range of ages in both group and individual counseling. Uses experience and advanced training to help clients achieve treatment goals in a variety of settings. Keeps clear and updated session notes and treatment plans. Has experience with IOP and PHP group treatment of general mental health and substance use issues.

Highly organized and mission-driven logistics professional with over 10 years of experience in procurement, inventory management, and supply operations, including specialized support for mechanical and mission-critical equipment. Served as a supervisory clerk under the U.S. Army Brigade S4, coordinating procurement and distribution for multiple units during high-tempo operations. Skilled in material handling, compliance with OSHA/HAZMAT standards, and real-time coordination with cross-functional teams including maintenance crews, vendors, and law enforcement. Proven ability to adapt quickly in fast-paced environments and manage complex logistical workflows using systems like GCSS-Army and Microsoft Office Suite. Currently completing a Bachelor of Science in Computer Science, bringing both technical proficiency and operational discipline to civilian logistics and procurement roles.

Experienced Environmental Data Analyst and Research Assistant with a strong background in fisheries science, data processing, and computational modeling. Proficient in MATLAB and Python for analyzing large oceanographic datasets to support marine species distribution and environmental modeling. Developed a particle tracking model using computational fluid dynamics to optimize novel scallop dredge designs, contributing to sustainable fisheries management. Experienced in field data collection and fishing operations as a certified Fisheries Observer, with a commitment to advancing environmental conservation and sustainable resource use. Proven ability to present technical research findings at national conferences.

Highly qualified VIP Flight Attendant with proficiency in VIP training from the British Butler Institute, Norland College Wine Spirit and Education Trust, Silver Service, Safety Procedures, as well as extensive international travel. I am a growth-focused thought leader recognized for applying a keen attention to detail, problem solving expertise, and an aptitude for organizational leadership to exceed company goals.

Hardworking, motivated, and flexible individual with a strong background in aviation, customer service, and hospitality. Proven ability to communicate effectively with customers, work collaboratively with teams, and manage responsibilities under pressure. Seeking an opportunity in operations, as a flight attendant, or within hotel services. Recognized for attention to detail and dedication to safety, service, and efficiency.

Janneth Lopez

Summary

Overview

Work History

Flight Attendant

Front End Assistant

Cashier

Server, Togo Server, Host

Education

Bachelor of Arts -

Associate of Arts -

Skills

Timeline

Flight Attendant

Front End Assistant

Cashier

Server, Togo Server, Host

Bachelor of Arts -

Associate of Arts -

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