Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbiesactivities
Languages
Timeline
Generic

Janoah Lavodrama

Clarksburg

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

4
4
years of professional experience

Work History

Sales Associate

Under Armour
04.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Sustained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.

Maintenance Intern

Rockville Housing Enterprises
06.2023 - 04.2024
  • Collected and gathered garbage from buildings, apartments, and parks
  • Provided excellent customer service when addressing maintenance inquiries with tenants
  • Collaborated with maintenance team members for efficient problem-solving and task delegation.
  • Aided in inventory management by organizing tools, parts, and supplies for easy accessibility.
  • Gained hands-on experience with various types of machinery, enhancing overall technical knowledge base.
  • . Assisted senior technicians in complex repairs while observing strict safety guidelines.

Summer School Teacher Aid

Montgomery County Public Schools
07.2021 - 07.2021
  • Assessed student progress and provided constructive feedback, enabling students to make continuous improvements.
  • Managed classroom behavior effectively using positive reinforcement strategies, cultivating an inclusive and respectful learning community.
  • Provided individualized support for students, resulting in improved academic performance and increased confidence.
  • Assisted the Teacher in handling classroom supplies, and insuring that everything required to conduct a productive lesson was at hand.

Education

Northwest High School
Germantown, MD
06.2024

Skills

  • Interpersonal Skills
  • Troubleshooting
  • Organization
  • Equipment Troubleshooting
  • Teamwork and collaboration
  • Customer service

Accomplishments

  • Awarded “Employee of the Month” in November 2024 due to positive reviews from multiple customers and repeated reliability shown in the stockroom and the sales floor of Under Armour

Hobbiesactivities

  • I play basketball and go to the gym at least 3 times a week
  • I love fashion and playing around with different outfits with different aesthetics
  • I enjoy taking pictures of nature and photography in general
  • I enjoy talking to and getting to know new people, I take joy in listening to other peoples stories.

Languages

French
Native or Bilingual

Timeline

Sales Associate

Under Armour
04.2024 - Current

Maintenance Intern

Rockville Housing Enterprises
06.2023 - 04.2024

Summer School Teacher Aid

Montgomery County Public Schools
07.2021 - 07.2021

Northwest High School

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Janoah Lavodrama