Janser Gonzalez P
Liberal,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
FREEDOM FRESH PRODUCE
10.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Maintained detailed record of customer interactions, ensuring accountability and follow-up.
Inventory Coordinator
Shape Secret
07.2022 - 10.2023
- Streamlined warehouse operations for increased efficiency through effective coordination with team members.
- Proactively addressed potential stock shortages by monitoring sales trends and adjusting reorder points accordingly.
- Collaborated with purchasing department to maintain optimal stock levels and minimize surplus inventory.
Manager
Marco's Pizza
11.2017 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Vet Assistant
Sunset Pet Hospital
02.2018 - 05.2018
- Internship through the school
- Assisting the D.R in any of there needs
Education
Flight Attendance Certification - Flight Attendance
Futur Centro De Estudio
Espana 08.2021
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2020
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Inventory Coordinator
Shape Secret
07.2022 - 10.2023
Customer Service Associate
FREEDOM FRESH PRODUCE
10.2021 - Current
Vet Assistant
Sunset Pet Hospital
02.2018 - 05.2018
Manager
Marco's Pizza
11.2017 - 05.2022
Flight Attendance Certification - Flight Attendance
Futur Centro De Estudio
High School Diploma -
Hialeah Gardens Senior High School
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