JANVI PATEL
Masters Student
Bath
Summary
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Reliable Teller recognized for high productivity levels and efficiency in completing tasks. Possess specialized skills in customer service, cash handling, and transaction accuracy. Excel at communication, problem-solving, and time management, ensuring smooth and efficient operations in fast-paced environments.
Overview
6
6
years of professional experience
26
26
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Patient Care Coordinator
United Medical LLC
03.2025 - 06.2025
- Manage hospital admissions and discharges census for several Delaware hospitals.
- Schedule patients for follow-up appointments with primary care physicians and specialists after hospital discharge, and for routine care, as required.
- Frequent clinical patient phone contact (inbound/outbound) aids providers in efficient and quality patient care.
- Document patient contact results in the electronic health record.
- Utilize the internal database system to track and organize workflow for patient contact, and record results.
- Utilize electronic health records to evaluate services provided, and track information in the database.
- Manage monthly insurance rosters to schedule new patient appointments or current patients for preventative services.
- Generate and send population management letters to patients to follow up regarding phone contact results.
Teller 1
TD BANK
02.2023 - 08.2023
- Customer Service, Deposit, Withdrawals, Safe Deposit Boxes, Financial Handling, Balancing Machines, Money Handling Skills, Night Deposits
- Assist customers with their transactions like deposits, withdrawals, and transfers
- Helped customers with automatic machines and as well as assisting them with basic products we offered
- Helped customers get in their safe deposit boxes
- Balance out Machines Starting of the day and End of the day
- Worked in a fast-paced environment and was calm
- Gained Financial Skills
Peer Mentor
UNIVERSITY OF DELAWARE
10.2021 - 12.2021
- Presented wellness, bystander, and safety lessons to incoming freshmen
- Made the classroom environment something everyone can interact and participate in
- Gained public speaking skills through doing this and gained experience in helping others out around campus and feel like we are here for them
- Also became a leader
Sales Associate
SUNGLASS HUT
05.2021 - 10.2021
- Did a lot of balancing reconciliation, helped customers with sunglasses purchases, did cash count almost every day, and managed the store on my own
- Communicated with customers over the phone, created the inventory of products, signed people up for credit cards, greeted customers, handled in-store returns, and replenished merchandise
- Offered knowledge about the sunglass types and lenses
- Gained knowledge, management skills, customer service, money-handling skills, and Sales experience
Fruit Designer/Customer Service
EDIBLE ARRANGEMENTS
07.2019 - 03.2020
- Customer Service, Organization, Interpersonal skills, Money handling, Sales & Management
- Gained knowledge on how to make fruit baskets and worked in a fast-paced environment
- Responded to customers' issues and resolved them quickly
Education
MBA -
Strayer University
05.2001 - 03.2027
BACHELORS OF ARTS - COMMUNICATION
University of Delaware
ASSOCIATE OF ARTS - undefined
University of Delaware
HIGH SCHOOL DIPLOMA - undefined
Christiana High School
Skills
- Customer Service
- Cash Handling & Management
- Public Speaking
- Negotiation
- Analytical Skills
- Interpersonal Skills
- Saving Accounts
- Deposits
Filing and recordkeeping
HIPAA compliance
Scheduling
Patient outreach and Follow-up
Office administration
Certification
BUSINESS ANALYTICS
Timeline
Patient Care Coordinator
United Medical LLC
03.2025 - 06.2025
Teller 1
TD BANK
02.2023 - 08.2023
Peer Mentor
UNIVERSITY OF DELAWARE
10.2021 - 12.2021
Sales Associate
SUNGLASS HUT
05.2021 - 10.2021
Fruit Designer/Customer Service
EDIBLE ARRANGEMENTS
07.2019 - 03.2020
MBA -
Strayer University
05.2001 - 03.2027
BACHELORS OF ARTS - COMMUNICATION
University of Delaware
ASSOCIATE OF ARTS - undefined
University of Delaware
HIGH SCHOOL DIPLOMA - undefined
Christiana High School
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