Janyah Gwaltney
Savage,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
2
2
years of professional experience
Work History
Office Manager
Education Affiliates
01.2021 - 02.2022
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
Front Desk Receptionist
Howard Pharmacy
03.2022 - 01.2023
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Direct Support Professional
CARAFAP
01.2023 - 06.2023
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored client , administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
High School Diploma -
Oakland Mills High School
Columbia, MD05.2022
Skills
- Critical Thinking
- Clinical Quality Program Standards
- Crisis Management
- Communication Assistance
- Decision-Making
- Patient Management
- Client documentation
- Project Planning
Timeline
Direct Support Professional
CARAFAP
01.2023 - 06.2023
Front Desk Receptionist
Howard Pharmacy
03.2022 - 01.2023
Office Manager
Education Affiliates
01.2021 - 02.2022
High School Diploma -
Oakland Mills High School
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