Janyi Drayton
Bethlehem,PA
Summary
I am a strong communicator, with excellent teamwork abilities. I can maintain myself in fast-paced environments. My organizational skills ensure that both my workspace and merchandise are kept in top condition. I am highly adaptable and consistently contribute to team goals, while maintaining a positive and productive work environment.
Overview
1
1
year of professional experience
Work History
Merchandise Associate
TJ Maxx, TJX Companies
Bethlehem, PA
11.2023 - 01.2024
- Operated cash registers efficiently during peak shopping hours.
- Implemented loss prevention measures such as restocking high-value items behind counters when necessary.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Executed markdowns according to established procedures while maintaining appropriate margins.
- Assisted customers in locating desired items and provided advice on product features.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Bakery Associate
Giant
Bethlehem, PA
07.2023 - 09.2023
- Managed inventory of ingredients, supplies, and finished products.
- Adhered strictly to all food safety guidelines while preparing baked goods.
- Kept records of production batches and output amounts produced daily.
- Provided excellent customer service by answering questions about products or taking orders from customers.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Personalized cakes by writing desired words or adding other customizations.
Merchandise Associate
Goodwill
Bethlehem, PA
08.2022 - 09.2022
- Inspected products for quality assurance purposes prior to stocking shelves.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Processed sales transactions quickly and accurately.
- Kept work areas professional, organized and clean.
- Printed labels and tags for for-sale merchandise.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
Education
Business Administration And Management
Temple University
Philadelphia, PA05-2028
High School Diploma -
Freedom High School
Bethlehem PA06-2024
Skills
- Retail experience
- Markdowns and promotions
- Stock control
- Cash management
- Sales
- Visual merchandising
- Hospitality and accommodation
- Interpersonal skills
- Advertising and marketing
- Negotiation skills
- Time management
- Team player
Affiliations
- Social Media Management
- Photography
- Journaling
- Volunteering
Accomplishments
- Proficiency Award in Spanish Speaking
- Honor Roll Award
- Club Management Recognition
- 2018 Peace Poster Winner
Timeline
Merchandise Associate
TJ Maxx, TJX Companies
11.2023 - 01.2024
Bakery Associate
Giant
07.2023 - 09.2023
Merchandise Associate
Goodwill
08.2022 - 09.2022
Business Administration And Management
Temple University
High School Diploma -
Freedom High School