Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
Generic

Ja'Nyria McDowell

Mooresville,North Carolina

Summary

Dynamic operations associate with a proven track record at Kohl's, excelling in customer service and inventory management. Adept at optimizing processes and fostering team collaboration, I consistently resolve inquiries and maintain compliance, ensuring seamless operations. My strong organizational skills and adaptability drive efficiency and enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Operations Associate

Kohls
Huntersville, NC
06.2025 - Current
  • Resolved customer inquiries promptly while upholding professionalism.
  • Participated in team meetings to identify process optimization opportunities.
  • Maintained accurate records for inventory, orders, and shipments.
  • Ensured compliance with regulations related to shipping, receiving, storage, and distribution.

Crew Member

Taco Bell
Mooresville, NC
06.2021 - 06.2022
  • Maintained organized storage areas for food products and restaurant supplies.
  • Processed takeout orders swiftly to ensure timely meal delivery.
  • Educated customers on menu items, ingredients, and nutritional information.
  • Completed opening and closing duties, including workstation setup and surface cleaning.

Education

Bachelor of Science - Health Care Management

Wintson-Salem State University
Winston-Salem
05-2028

High School Diploma -

Mooresville High School
Mooresville, NC
05-2024

Skills

  • Customer service
  • Multitasking
  • Inventory management
  • Effective communication
  • Team collaboration
  • Adaptability
  • Organizational skills

Accomplishments

  • 2024-2025 Deans List

Languages

English
Professional

Affiliations

  • General Body Member Of My Sisters Safe Haven
  • 2024-2025 Nex Gen LLC (Living Learning Community)

References

References available upon request.

Timeline

Operations Associate

Kohls
06.2025 - Current

Crew Member

Taco Bell
06.2021 - 06.2022

Bachelor of Science - Health Care Management

Wintson-Salem State University

High School Diploma -

Mooresville High School

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