Open To Work
Japrese Verge
The Tradition Senior Living At Clearfork
Fort Worth,USA
10
Years of experience
Accomplished and dedicated professional with proven experience in fast-paced private and public sector positions. Strong background in Accounts Receivable and Administrative Assistance with proven ability in delivering quality service and building strong and lasting professional relationships.
Work History
Concierge
3 Years 1 Month- Created a positive first impression of the community via telephone and in person.
- Monitored front door access to ensure security for all visitors and residents.
- Greeted visitors, answered telephone calls, received and distributed messages, and interacted with residents to schedule maintenance and services, enhancing resident satisfaction.
- Handled clerical tasks and managed general atmosphere of the front desk area.
- Answer emergency calls and contact appropriate authorities when necessary.
- Trained and developed other team members.
- Received, processed, and distributed vendor packages.
Front Desk Receptionist
5 Months- Created accurate invoices aligned with job tickets to ensure prompt billing.
- Answered and transferred incoming calls to appropriate departments.
- Process credit card payments
- Create invoices that are pertinent to the job tickets.
- Prepared and shipped UPS and FedEx packages to facilitate timely delivery of materials.
- Organized and filed job tickets in a systematic manner.
- Performed various additional tasks as required by management.
Intake and Research Clerk
6 Months- Reviewed and processed incoming cases and documents related to cardholder fraud and dispute claims, confirming receipt to credit union clients within designated timeframes.
- Conducted transaction research, obtaining, assessing, and documenting authorization information and other data necessary for evaluation by Dispute Resolution Analysts. Take limited actions on fraud related cases.
- Monitored incoming queues and prepared cases by accurately documenting cardholder details and completing workflow setup.
- Conducted transaction research, assessing and documenting authorization information and other data for evaluation by Dispute Resolution Analysts, while taking limited actions on fraud-related cases.
- Reported fraudulent transaction data to card associations.
- Confirmed updates to card association’s warning bulletin/exception file information. card association’s warning bulletin/exception file information when applicable.
- Confirmed and updated card association’s warning bulletin/exception file information when applicable.
- Generated timely and accurate notifications of case processing actions to credit union clients, ensuring clear communication throughout the dispute resolution process.
Residential Monitor
9 Months- Supervised residents in observance of house rules, as well as policies and procedures of Volunteers of America Texas treatment programs.
- Supervised residents in adherence to house rules and Volunteers of America Texas treatment program policies.
- Monitored the residents’ care in compliance with standards of ethics and confidentiality.
- Completed shift notes and documentation related to client care, ensuring seamless communication of relevant activities to incoming staff.
- Coached residents in skill development aligned with treatment plan objectives to promote individual growth and recovery.
- Assisted in planning, implementing, and supervising resident activities to enhance engagement and support treatment goals.
- Supervising clients’ self-administration of medication as scheduled, following protocols as trained.
- Obtained urine specimens and breath samples to monitor client usage.
- Responded to telephone inquiries from clients and staff, providing necessary information and support. and take messages.
Credit and Collection Coordinator
3 Months- Assisted branches and the corporate office in processing accounts receivable.
- Process customer payments sent to a lockbox or to corporate office.
- Process credit card payments
- Communicated payment discrepancies, discount issues, and revenue posting problems to management and key contacts for prompt resolution.
- Researched unapplied payments and facilitated reconciliation to maintain accurate financial records.
- Review high-risk accounts and posting to ensure proper handling and disposition.
- Completed various tasks as needed to support team operations.
Data Entry Clerk
7 Months- Entered water pre-treatment test data accurately to maintain quality control records.
- Organized and filed test sheets systematically.
- Assisted with project tasks.
Inventory Control Specialist
1 Year- Digitized paper documents using scanner to create electronic files.
- Entered data into database systems to maintain accurate records.
- Researched and resolved discrepancies on accounts to ensure data integrity.
Accounting/Billing Clerk
1 Year 4 Months- Processed delivery and cash sales tickets in SAGE 100 system for accurate financial tracking.
- Updated sales journal entries to ensure reconciliation with general ledger.
- Processed credit card transactions for customer purchases.
- Conducted verifications of credit applications to assess eligibility.
- Credit application verifications.
- Reviewed and corrected credit discrepancies to maintain accurate customer accounts.
- Credit cards.
- Executed various tasks as assigned to support team operations.
Education
High School Diploma
Skills
Administrative expertise
Alphanumeric data entry
Front desk operations
Visitor management
Customer service
Communication skills
10-key calculator
Excellent administrative professional with extensive experience and proficiency in the following:
Accomplishments
Acted as the Lead Concierge to train new hires, and I was the person that the residents requested to meet their immediate needs.
Timeline
Concierge
The Tradition Senior Living At Clearfork
05.2023 - 06.2026Read More
Front Desk Receptionist
Burnett’s Staffing Bass Printing
11.2022 - 04.2023Read More
Intake and Research Clerk
Co Op Financial Services
09.2021 - 03.2022Read More
Residential Monitor
Volunteers of America
11.2020 - 08.2021Read More
Credit and Collection Coordinator
LKQ Corporation
07.2020 - 10.2020Read More
Data Entry Clerk
Cornerstone Staffing
08.2019 - 03.2020Read More
Inventory Control Specialist
Office Team Staffing
06.2018 - 06.2019Read More
Accounting/Billing Clerk
Leito’s Supply and Stone
05.2016 - 09.2017Read More
O. D. Wyatt High School
High School Diploma
Read More