Jaquelin Dominguez-Plateado
Hopkins,MN
Summary
Dynamic Receptionist with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Collaborative team member, maintaining positive communication and friendly nature.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Action Care Dental
06.2024 - 07.2024
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Receptionist and Sales Associate
America’s Best Eyeglasses & Contacts
03.2024 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Macy's
11.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MN06.2021
Skills
- Dental Terminology
- Appointment Scheduling
- Excellent multitasking capability
- Insurance Verification
- Patient Scheduling
- HIPAA Compliance
- Team Collaboration
- Patient documentation
- Customer Service
- Maintaining cleanliness
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Action Care Dental
06.2024 - 07.2024
Receptionist and Sales Associate
America’s Best Eyeglasses & Contacts
03.2024 - 05.2024
Cashier
Macy's
11.2022 - 01.2024
High School Diploma -
Robbinsdale Armstrong Senior High School