Reached out to numerous companies for marketing advertising and within my first year was able to sign with MGM.
Overview
9
9
years of professional experience
Work History
MARKETING DIRECTOR & PR
MEA TV-RADIO
Troy, MI
01.2023 - Current
Currently manage all advertising clients and support the CEO with marketing strategy, social media management, proposal development, invoicing, networking, and long-term client relationship building.
FRONT DESK ASSOCIATE
Lavida Massage
Commerce, MI
01.2022 - 01.2023
Managed front desk operations including client check-ins and scheduling, while driving commission-based membership and gift card sales.
WELCOME ASSOCIATE
United Wholesale Mortgage
Pontiac, MI
01.2022 - 01.2023
Managed high-volume incoming and outgoing calls, routing customers to the correct departments and providing support to borrowers regarding accounts and mortgage payments..
FRONT DESK MANAGER
Crunch Fitness
Waterford, MI
01.2017 - 01.2022
Responsible for daily membership sales, member account management, issue resolution, inventory oversight, and preparation of monthly performance reports.
PARAPROFESSIONAL EDUCATOR
Beaumont Elementary
01.2017 - 01.2018
Worked in a therapeutic classroom supporting students with Autism Spectrum Disorder (ASD), assisting with daily coursework while fostering academic progress, social skills, and emotional regulation
Education
Associate of Science -
Oakland Community College
Highschool Diploma - undefined
Kettering High School
01.2016
Skills
Developed and maintained strong client accounts through effective communication and tailored service solutions
Achieved increased customer acquisition by leveraging strategic and social selling methods Enhanced brand visibility through targeted outreach and relationship management Drove revenue growth by aligning product offerings with client needs and preferences
Analyzed market trends and consumer behavior to inform marketing initiatives and optimize outreach efforts
Achieved high customer satisfaction ratings through effective problem resolution Enhanced service delivery by implementing feedback mechanisms Increased customer engagement through proactive outreach initiatives
Gathered and synthesized data on industry developments to enhance organizational insights and planning
Engaged in systematic analysis of issues to enhance problem-solving capabilities and drive strategic initiatives
Achieved timely project delivery while maintaining budgetary constraints through effective team coordination Drove project success by implementing best practices in project management Cultivated strong relationships with stakeholders to ensure alignment and satisfaction
Crafted engaging and informative content tailored to target audience needs and preferences
MORE INFORMATION
I have attended multiple networking seminars, am open-minded about learning new things, adjust quickly, and work well in a team.