Jaquelin Virgen
Salt Lake City,UT
Summary
Knowledgeable Certified Medical Assistant with an exceptional background of over 4+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Planned Parenthood
Salt Lake City, Utah
11.2024 - Current
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Incorporated outside records into charts and EHR.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Medical Assistant
Intermountain Healthcare
Salt Lake City, UT
01.2024 - 05.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
University of Utah
Salt Lake City, UT
09.2020 - 11.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Scheduled appointments for patients via phone and in person.
- Administered injections, medications and treatments as directed by the physician.
Assistant Manager
McDonald's
Taylorsville, UT
08.2017 - 03.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
Education
Bachelor of Science - Nursing
Ameritech College of Healthcare
Draper, UT04-2026
High School Diploma -
Taylorsville High School
Taylorsville, UT05.2020
Skills
- Patient-Focused Care
- Medical Terminology in Spanish
- HIPAA Compliance
- Procedure Assistance
- Medical Terminology
- Patient Flow Management
- Data Entry
- Clinical Documentation
- Certified in Basic Life Support (BLS)
- CPR
- Vital signs monitoring
- Medical record management
- Laboratory specimen handling
- Effective communication
- Team collaboration
- Problem solving
Affiliations
- I love attending the gym 3-4 times a week
- I love spending time with friends and family on the weekends
- I attend study sessions with friends
Certification
- BLS Certification
- Medical Assistant Diploma
Languages
5,5
Timeline
Medical Assistant
Planned Parenthood
11.2024 - Current
Medical Assistant
Intermountain Healthcare
01.2024 - 05.2024
Medical Assistant
University of Utah
09.2020 - 11.2023
Assistant Manager
McDonald's
08.2017 - 03.2020
Bachelor of Science - Nursing
Ameritech College of Healthcare
High School Diploma -
Taylorsville High School