Jaqueline Acosta
Pooler,GA
Summary
Experienced Sales Rep with over 5 years of experience in Customer Service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Groton, CT
11.2020 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Sephora
Aurora, CO
04.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
Education
GED -
Denver Online High School
Denver, CO03.2018
Skills
- Customer Retention
- Product Advertising
- Hospitality and Professionalism
- Guest Satisfaction
- Suggestive Selling
- Food Serving and Preparation
Timeline
Sales Associate
Sephora
04.2021 - 01.2022
Barista
Starbucks
11.2020 - 06.2022
GED -
Denver Online High School
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